Hyster enjoys a terrific relationship with most of its customers due its focus on creating complete customer satisfaction through its world class production. Our objective is to anticipate the requirements of all our clients as well as address them with lift trucks which provide the performance, the reliability and the value that they really demand.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both on-line as well as in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, in order to guarantee the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Every Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all employees accountable for consistent quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide array of features. The corporation has remained completely devoted to its key focus on quality and safety, on being innovative each time, and by providing several of the best material handling machinery on the market. These are only a few of the reasons Hyster has become a leader within the business.